The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
How do I cancel my account?
Our Client Area offers a cancellation request system that is automatically tied into our billing...
Views: 133
How do I get the 30 day money back refund?
We're sorry to see you go. If we can do anything to help you, please let us know. To cancel your...
Views: 127
How do I make a payment?
By default, when you pay using PayPal, payment will be taken automatically every month. You can...
Views: 122
How do I setup a PayPal subscription in the billing software?
To setup a PayPal subscription in HostLeet.com's Client Area, please:1. Login to the client...
Views: 131
How do I update my billing information?
In order to update your billing information, simply visit our Client Area and login. Once logged...
Views: 123
I need my payment invoices how do I get them?
Login to the client area and click "My Invoices". This will display every paid and non-paid...
Views: 121
I pay using a PayPal subscription. Why am I being contacted to pay?
Our system will still email you an invoice each time one is due. If your PayPal subscription is...
Views: 119
Why was the order I placed marked as fraud?
A small percentage of orders are incorrectly marked as fraud. This is a result of firm the...
Views: 124